Frequently asked questions

What is Altezon?
Altezon is a small, local business created by someone who loves discovering new, innovative products at fair prices. We personally test and use every item before offering it to you.

Where are you located?
We are proudly based in New Jersey.

Do you only deliver within New Jersey?
No. We ship orders nationwide across the USA.

What payment methods do you accept?
We currently accept Zelle, a fast, secure payment option with no processing fees.
We are working on adding more payment methods soon.

How long does delivery take?
Shipping usually takes 2 to 7 business days, depending on your location.

What if my product arrives defective?
It is very unlikely, since all products are tested and verified before shipping.
However, if for any reason you are not satisfied, you may return the product and we will issue a full refund.

Can I request a product that is not listed on your website?
Yes! Simply fill out the request form. We will contact our suppliers and do everything possible to find the product for you at the best price.